We currently have 2 job vacancies, please see below for details:
1.
Job Title: Guitar Technician (Part-Time)
Location: Conwy, North Wales
Hours: Part-time, flexible hours (including some weekends)
Start Date: ASAP
About Us
Guitar Warehouse is a friendly, independent guitar shop with a passion for quality instruments and great service. We buy, sell, and repair guitars of all kinds, and provide expert advice to musicians of all levels. We’re now looking for a part-time Guitar Technician to join our team and help care for our customers’ instruments.
Role Overview
As a Guitar Technician, you'll be responsible for the maintenance, repair, and setup of electric and acoustic guitars. This includes restrings, action adjustments, intonation, fretwork, and general servicing to ensure every guitar plays beautifully.
Key Responsibilities
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Perform professional setups, including truss rod adjustments, intonation, action, and pickup height.
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Carry out general maintenance and repair work (e.g., restrings, fret dressing, electronics, cleaning).
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Assess guitars for repair and provide accurate time/cost estimates.
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Assist with quality control of guitars before and after sale.
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Maintain a clean and organised workspace.
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Offer advice to customers on guitar care, upgrades, and repair needs.
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Support the shop team when needed (e.g., speaking with customers or assisting with sales).
Requirements
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Experience working with guitars in a repair or tech role (professional or personal).
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Strong attention to detail and passion for guitar maintenance.
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Good communication and people skills.
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Ability to work independently and manage time effectively.
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Reliable, punctual, and team-oriented.
Preferred Skills
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Experience with soldering and basic electronic repairs.
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Knowledge of a range of brands, models, and guitar types.
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Comfortable discussing technical setups with musicians of all skill levels.
Benefits
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Flexible working hours.
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Staff discounts on parts and instruments.
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Friendly, supportive working environment.
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Opportunity to grow with the role.
How to Apply
To apply, please send your CV and a short message outlining your experience and availability to our email address - click here
2.
Job Title: Sales Advisor (Part-Time)
Location: Guitar Warehouse, Colwyn Bay, North Wales
Hours: Flexible – Part-time (weekend availability preferred)
Start Date: June 2025
About Us
Guitar Warehouse is a proudly independent guitar shop based in Colwyn Bay, offering a wide range of guitars, accessories, parts, and expert services. We pride ourselves on friendly customer service, expert knowledge, and a passion for music. We're looking for a motivated Sales Advisor to join our growing team.
Role Overview
As a Sales Advisor, you’ll be the face of the shop—helping customers find the right guitar, accessories, or repair service. Whether it’s a beginner buying their first acoustic or a touring musician looking for their next upgrade, you’ll provide honest, helpful advice and great service every time.
Key Responsibilities
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Greet and assist customers in-store and over the phone.
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Provide knowledgeable advice on guitars, accessories, and repair services.
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Process sales transactions and manage stock levels.
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Help maintain a clean, well-organised showroom.
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Assist with product displays, pricing, and promotions.
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Handle customer enquiries, returns, and collections.
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Support online orders, packing, and local deliveries if required.
Requirements
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Passion for guitars or general musical knowledge.
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Friendly, approachable, and confident with customers.
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Excellent communication and customer service skills.
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Reliable, punctual, and organised.
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Comfortable using basic point-of-sale systems and handling payments.
Preferred Skills
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Previous retail or sales experience (not essential).
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Basic guitar knowledge or playing experience.
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Familiarity with guitar brands, effects pedals, or accessories.
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Interest in learning about guitar repairs and setups.
Benefits
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Staff discount on guitars and accessories.
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Supportive and relaxed team environment.
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Opportunities to learn more about guitar tech and retail.
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Flexible hours.
How to Apply
Please send your CV and a short note about your interest in the role to our email address - click here
